dapper-tale

Last updated: January 2024

Introduction

dapper-tale ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Complete enquiry or contact forms on our website
Enrol in one of our courses or programmes
Subscribe to our newsletter or updates
Correspond with us via email or other channels

This information may include your name, email address, postal address, and details about the courses you are interested in.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide customer support
To process enrolments and deliver our educational services
To send administrative information such as course schedules and updates
To improve our website and services based on user feedback and usage patterns
To comply with legal obligations and protect our legitimate interests

Legal Basis for Processing

Under UK data protection law, we must have a legal basis for processing your personal data. Our legal bases include:

Contract: Processing necessary to perform a contract with you or to take steps at your request before entering into a contract
Consent: Where you have given clear consent for us to process your personal data for a specific purpose
Legitimate interests: Processing necessary for our legitimate business interests, provided these do not override your rights and freedoms

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
When required by law, such as to comply with a court order or legal process
To protect our rights, property, or safety, or that of our users or others

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For enrolled students, we retain records for a period of seven years following the completion of their last course.

Your Rights

Under UK data protection law, you have rights including:

Access: The right to request copies of your personal data
Rectification: The right to request correction of inaccurate personal data
Erasure: The right to request deletion of your personal data in certain circumstances
Restriction: The right to request restriction of processing in certain circumstances
Data portability: The right to receive your personal data in a structured, commonly used format
Objection: The right to object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

dapper-tale
47 Whiteladies Road
Clifton, Bristol BS8 2LY
United Kingdom

Email: [email protected]